When setting up my trade show budgets I attempt to input estimates for every place that money will be spent but there are always hidden costs. After budgeting for hundreds of trade shows here are the things that people often forget to add into their budget.
Food for You and Booth Staff
You will want to have a good breakfast and lunch for a one day show. You need the energy that comes with having a good meal – it helps. Don’t forget about drinks and snacks as well. I estimate $50 a person per day for just breakfast and lunch or $100 – 150 a day for breakfast, lunch, and dinner. Many shows now have water bottle refill stations. Buying branded reusable water bottles can save money on water and promote your company. Most convention centers are charging $4 for a bottle of water. That can easily add up and all these little things can really add to the hidden costs. Learn other ways to keep your Booth Staff Happy.
Travel Costs
Gas, mileage rates, and parking are the biggest culprits of this. Even as an exhibitor or booth staff, you are often required to pay for parking near the show. I offer to pay mileage for anyone who is staffing a booth. You need to understand how people are arriving at the show and what their costs will be.
Think also about hotels and airfare for shows that are out of town. The extra fees and taxes on hotels can add up along with baggage fees. The last thought on out of town travel fees it transportation to and from the show. Staying within walking distance of the show can save you a ton of money. If that is not possible, using the plans for Uber or Lyft can bring some discounts. Estimating $800 – $1,000 for travel costs per person is a good basis.
Invoice Errors
Check your invoices for accuracy. Trade shows are big and errors do happen. It is much easier to correct them at the show than after. Labor is often the biggest item to look at. Make sure that if your ordered people for certain times but they were late and ended up on over time – that you don’t pay that. It is not your fault that they were not on time.
Shipping
When you travel to shows and plan to ship items either to your hotel room or the trade show floor, sit down and crunch the numbers on what is the best way to go. The first item you need to know about is what the rules are for bringing items onto the trade show floor. (See three rules that can derails your booth set up.) If you can bring items onto the show floor and don’t have to ship them all in, then an overweight or oversized bag fee may be cheaper than shipping and drayage (the cost to move your items from storage to the booth and back to storage).
If that is not an option, then make sure that every item you are shipping is worth its weight.
I suggest digital literature whenever possible because that is one of the most expensive items to ship and it is the one most likely to end up staying at the hotel. Also, consider the size of your giveaways and always make sure that they can make it through airport security if you are doing an out of town event.
Bonus: Other Booths
I enjoy trade shows and craft fairs because there is so much to see. I almost always come home with something from another vendor. Having that in your budget is helpful. You can also use this purchase as a way to start a conversation with another vendor that you are interested in doing business with.
One way to encompass all the hidden costs or items you may have forgotten to budget for is to add 20% to your total budget. I put all of my costs into a spreadsheet and then have a line item that adds 20% to the initial total. That final total is my budget. If I do not spend the 20%, great! That money is shifted to the next trade show or project.
Press releases (also know as, press statement, news release or media release) are a great tool to increase awareness of your event and your brand. Writing a release can seem daunting. I remember writing my first few and agonizing over the wording and formatting.
Your release has the two goals of grabbing attention and giving information in a clear and concise way. This is not a time to over exagerate or use flowery language. You want people to know about and attend your event and to trust you for future events.
Here are the simple steps that I follow for writing an event press release.
Parts of a Press Release
Headline
This is one sentence that you use to grab your readers attention. This will also be the subject line of the emails that you send out.
What is the event and why does the press care. You need to give them a reason to attend.
Body
This is one or two paragraphs that go into greater detail. Who will be attending, why you are hosting the event etc.
Company Information
This is a generic about us paragraph that your company will use on press releases.
Contact Person
Provide who the press should reach out to for more information.
Ending
It is standard practice that you end the press release with “ ### “. The three pound signs let your reader know that the release is finished.
Perfecting the Release
The format of the press release is very formulaic. Use the formula. This allows the press to see what you are about very quickly. So how to you stand out?
Here are some tips.
Give them a good story (but keep it true).
Use the third person, active voice.
Keep it to one page 300- 500 words.
Don’t make them hunt down vital facts.
The last point is my biggest tip. Some people will tell you to not give everything away – I say the opposite. Give the press everything. Let them know about the amazing event that you are hosting. One caveat to this; if you have a surprise guest, do not put that in the press release. If it is in the release the press can let the public know the details.
Submitting Your Master Piece
Most newspapers and TV stations have an email address or a portal for submissions. You do not want to add your press release as an attachment (in fact don’t add any attachments). The release is the body of your email.
If you are going to be submitting more than once a year, create a list of the TV, Newspaper, and Radio stations in your area and where you need to submit you information. This will keep your submission release down significantly.
I submit my press release twice. Two weeks ahead of the event and then the day before. This gives the press time to put your event on their calendar and then reminds them.
A last note, be ready for the press to not show up. Most of the events a small business will host will fall below the murder and meyham that makes up most of the news. Plan for them to be there but don’t hold up your agenda if they don’t show.
The vendors your hire will make or break your event. They are a large part of what your guests will see and interact with – having great vendors will push your event into the top echelons, having a bad vendor can leave embarrassment and bad feelings for years to come.
How do you ensure you have the right vendors for your event? Vendor interviews.
These allow you to get to know the person you are working with and if they have the know how and capacity to help at your event.
How I Conduct Vendor Interview
Internet Research
I have no compunction of doing some major research on a company before even calling. I want to see the following things.
A professional website – Their website does not have to be the newest or flashiest, but I want to see they have put the time into their business. This shows me that they care about their work and reputation. I will accept a very well done Facebook page as a company website.
I worked with one company that stated they had a huge inventory of items but very little of it was pictured or priced on their website. This company messed up a major event for me because they did not have the materials they stated. Trust what the websites are telling you.
Reviews – You want to see that other people have worked with the company. I don’t mind bad reviews as long as they are balanced out by good reviews. I will often click on the profile of the bad reviewer and see how they review other companies. (90% of the time the other reviews are bad as well.)
Ask to Meet the Vendor at Their Office or Warehouse.
You can tell a lot by how people keep their business space. I look for the following things while at someone’s office space.
Is it clean? – I do not ask that things be spotless but I do want to see things organized.
Do the other people on the team seem happy? – Now, everyone has a bad day, but if people are jumpy, won’t make eye contact, and avoid the boss. I tend to run the other way. These are the people that will be at your event, you want people that are going to do their best – not live in fear of the boss.
I do have a caveat on this, if someone’s desk looks like a complete mess but they are able to put their hands on any piece of paper they want – I will overlook the mess. Some people work well with that system and if they showcase that, I will move forward.
Questions to Ask
You have done your research and are at their place of business – great job! Here are the questions you should ask.
Can they cover the scope of your business? – Outline the event you are planning, let them know all of the details, guest counts, space, date and time. They will need to know all of this so they can determine if they have the ability to work your event. Most event vendors are great people and if they cannot help you, will point you in the direction of people who can.
What is their back up plan? – If they suddenly cannot help out at your event, how will they help you? This does not happen often, but business do close their doors or personal things comes up. I am more concerned about their tone of voice and if they get defensive from this question.
What suggestions do they have for the event you have outlined? – Event vendors have seen it all and are a wealth of knowledge. Ask their opinion and you will often find great ideas.
Do they have the right insurance for your event? – I want my vendors to carry their own liability insurance on top of the insurance I buy for the events. Most companies have a general rider that they pay for with their business. I reserve this question for events over 50 people.
Ask them about the other vendors you plan to use. – Vendors know one another, some refuse to work with certain people, some have contracts that force them to work with certain companies. Ask them what they think about the other vendors on your list. You can gain great insights.
Can they give you referrals or examples of their past work? – If someone is unwilling to show you their past work or give you people to call, run away. I refuse to work with someone who has nothing to show. If you are interviewing a company that is brand new, ask them their experience in their field and potentially ask for character references. Going with a new company can get you a lower cost but you have to weigh that against your desires for the event.
Vendors are the people that hold the keys to your great event. Hiring the perfect vendor for your event starts with the vendor interview. Don’t skip this step. The two hours your spend on research can save you hours of heartache later.
Print media is not dead. It is alive and well and when done correctly it will help push your business and events forward. People love receiving a good piece of mail – especially if it is hand addressed. Print allows you to leave a more lasting impression than a social media post. But who you print with is almost as important as what you print.
Here are the 5 questions to ask to choose the right printer for each job.
Do I need help designing the print product?
Most printers have an in-house design team that will help you create your masterpiece. If I am needing help from start to finish, I will pick a local company because I want someone that I can meet with through the process. Most online companies do have a design service but there is something about a face to face that I prefer. The other thing that I consider is if the designer will charge me for the project or by the hour. I prefer the designers that will work with me through a project price rather than a per hour price.
Can they do the print job?
I love my print department at the local Office Depot but they have some serious in house limitations. If I need a complicated job done, I will pick one of the specialized local print shops. If I need a job fast, I will choose Office Depot. If I need business cards, I will often use one of the popular card printing companies. Each company has a set of skills and expertise that you need to take into your decision.
Do I want someone local?
I prefer to work with local small businesses. I want the relationship with the owner or my rep. Being able to pick up at the last moment is a huge plus as well. The local printer can also become a referral source for your business. 90% of the time I go with the local printer for large jobs. Going local cuts down on shipping costs and if something is wrong, you can go in and talk to them. A fun plus is that they will often give you a tour of their facility.
Do they fit my budget?
Small businesses run on margins, sometimes it is cost effective to go with the big national shops because they can spread their costs out over multiple customers. Make sure you have a budget in mind and you are upfront with the designers and printers. You cannot have gold foil embossing, special cuts and folds, and more on a minimal budget. The right printer will help you to put together the print material that will fit your budget and help you reach your goal.
Do I like who I am dealing with?
You want to have a good relationship with your rep at the print shop – whoever that is. Having someone to call and bounce ideas off of, ask for quick quotes, or call for an emergency can be crucial for your business. You want to trust that if something goes wrong, they are there to help you fix it. This is the most important item for me. I will only do business with those who I trust.
Printing is still a huge part of small business. Know your goal and the outcome you want for the print piece and your print shop will help you to get there.
2020 is here and I am motivated to get all sorts of things done. I am sharing my 2020 plan so that you all can help me stay on track. So here are my plans for this year.
Release my first online course March 1, 2020.
I have been working on this course for over a year but had some time issues in 2019. Planning my wedding became a huge part of my life – even with a wedding planner so I had to set this aside. I now have all of the equipment and software I need and no longer have an excuse. Beta Tests will start in early February for anyone interested in Effective Trade Shows for Small Businesses.
Gain 3 outside Social Media Management Clients by April 1, 2020.
I have been helping a select set of companies with their social media content and strategy. I am picky about my clients because I want to ensure I am the right fit for them. This allows me to hone in on their needs and help them to grow their business. I will start marketing for this service in February and already have a few prospects in the pipeline. Reach over 1k followers on Facebook and Instagram by August 1.
This is a huge jump but I know that it will help. I am expanding my blog and social media topics beyond business events and trade shows in 2020 which will help to expand my audience.
Release the second set of online courses September 2020.
I will be releasing How to Be the Perfect Bridesmaid/Man. So many blogs and books focus on the bride and leave the bridesmaids/men out. I want to share my hard won knowledge as a bridesmaid, maid of honor, and bride. I am not shying away from the hard topics i.e. Do you really want to be a bridesmaid? Can you afford it? How do you deal with the bridezilla? What is really expected of you?
These are big goals but I have a plan. I also am going to be working with a coach to help me stay on track. Having an accountability partner is essential.
Let me know what your goals are and how Events Made Sane can help your business grow in 2020.
The one biggest tip I can give people to sell more items at a trade or craft show is to elevate your booth.
No, I am serious.
Elevate your tables to bar height.
Why?
People will stop to look at something on their eye level.
They feel more comfortable stopping if they do not have to stoop or bend to look at items.
Create product groups and tiers on your tables so people can identify items at a glance.
This has years of consumer science to back it up. The most expensive items at most stores and the most expensive shelf space is at eye level of the target market.
Walk down the cereal aisle at the grocery store at the see how the boxes are merchandised. The healthy and “adult” cereals are at your eye level. The cereals that are targeted towards children are one shelf down.
Here is a great example of this by Basilwood Farms.
Notice a few great details
They have table cloths to give the booth a polished look.
They have maybe 3-4 of each item skew out on the tables to keep it from looking too cluttered.
I know they have more product under the tables so they don’t run out but putting everything they brought out would overwhelm people.
They have simple portable lights on their product.
Their lights are not shining at their customers, they are catching the shimmer that is infused into many of their products. Always use lights like this when possible.
Everything fits into the “Farm” theme.
Wooden crates and metal buckets help to organize items and give the booth a welcoming feel.
They carry these themes into the business cards and their website. It is one cohesive image. You can check them out here.
Basilwood Farms is a great example of a company that knows who they are and how to present a cohesive image from their farm store, website, booths and printed materials.
My second tip for selling more at trade or craft shows – be like Basilwood Farms. Know who you are and take that through everything.
Basilwood did not pay me to write this post and I do not get any kick backs from the sale of any items. They are a great company who graciously allowed me to write about them and their craft show booth. Support your local businesses whenever possible!
